Position Summary:

The Assistant Manager works productively and supervises restaurant crew to ensure they perform their jobs responsibilities,so the restaurant achieves customer satisfaction and profitability during their shift.

Primary Position Duties:

• Serves customers correct, complete orders within service time goals, according to the customer service standards, the Priority Guidelines, the telephone and front counter station procedures and if necessary, the Remedy Process. 
• Prepares and ensures consistent, high quality products are served to customers as described in the Little Caesars Orientation and Training Handbook and as shown on the job station helpers.
• Displays the proper image and follows Little Caesars policies, procedures, and standards for conduct as outlined in the Little Caesars Operational Resource Guide (ORG). 
• Cleans and organizes work stations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department. 
• Performs cash management responsibilities and ensures compliance by crew members to all safety and security procedures as defined in the Blitz Investments Employee Handbook, as well as any other safety and security procedures issued. 
• Provides direction and feedback to crew and follows up by coaching/counseling to ensure job duties are performed and all Little Caesar standards, procedures and policies are achieved. 
• Performs the task associated with food, paper, labor, and utility cost controls and monitors shift activities to ensure compliance. 
• Completes all daily paperwork neatly and accurately as described by the ORG or as directed by management. 
• Follows all procedures associated with opening and/or closing the restaurant, appropriately handles unexpected occurrences, and notifies appropriate parties in a timely fashion.

Position Requirements:

The Assistant Manager receives direction and training from the General Manager, Operations Manager, and Store Manager. and other training materials. The Assistant Manager is responsible for supervising crew members and provides adult supervision to crew members less than 18 years of age. During each shift, they motivate, direct and coach crew members to work proficiently at their assigned stations and then follow-up to ensure tasks are completed in a timely manner according to policy and procedures. The Assistant Manager must abide by all state and federal laws OSHA and EEOC requirements, as Assistant Manager PD Blitz Investments, LLC 2 well as practice and enforce all Little Caesars and Blitz Investments policies and procedures. They will utilize all cost control tools and processes ensuring the goals of food, paper, and labor are achieved during their shift. They ensure each shift is prepared to meet the needs of their customers and work diligently to ensure each customer is satisfied with the service and product they receive. The Assistant Manager will discuss the job responsibilities with the Store Manager. (Detailed list of each station's responsibilities and duties can be found in the Operational Resource Guide (ORG)). Your Store Manager will discuss the essential job functions, which are normally defined as fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant. The Assistant Manager will be scheduled to work according to our business needs and therefore no guarantee of hours can be made. This position requires a hands-on style of management and physical work such as: lifting, squatting, and standing for long periods of time.

To perform the functions listed in this job description, the following tasks will be required: 

• The ability to lift and move 55 pounds. 
• The ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground.
• The ability to control and utilize equipment safely and correctly (sheeter machine, VCM, sauce ladle, cheese cups, pan gripers, spatula, pizza and dough cutter, different types of knives, can openers, pastry brush, scales, microwave, telephone, cash register, etc.).
• The ability to Shaker board by working outside holding a sign as allowed by ordinance. • The ability to apply pressure to cut through products and/or clean equipment/utensils. 
• The ability to count, separate and weight all types of food products and inventory items 
• The ability to effectively communicate to customer and co-workers (reading, speaking, hearing, writing, etc.). • The ability to understand directions, instructions, and product specifications. 
• The ability to process and complete customer orders. 
• The ability to comprehend all training materials and practice standard operating procedures. 
• The ability to successfully pass required training programs for certification. 
• The ability to use mathematical skills to compute sales totals, percentages, inventory usage, food orders, employee work schedules, cash handling results and projected business needs. 
• The ability to legally drive an automobile adhering to all state and local traffic laws. 
• The ability to supervise a number of people at the same time and to motivate them to meet goals, duties and deadlines. Qualifications The Assistant Manager must: 
• Have previous experience in restaurants, retail or a position involving customer contact. 
• Be at least 18 years of age. 
• Possess a high school diploma, or equivalent, and possess basic math skills. Assistant Manager PD Blitz Investments, LLC 3 
• Possess excellent verbal communication and interpersonal relationsskills. 
• Be dependable, hardworking, and have the ability to work under pressure and in stressful situations. • Be able to work a standard schedule of approximately 30-40 hours per week and be able to perform all the essential functions of the job. 
• Have successfully completed the 4-week Assistant Manager training plan and passed the solo open and close shift evaluations. 
• Possess a valid driver's license from the state of residence with a driving record maintained within company guidelines. Possess a reliable vehicle and auto insurance as a primary to complete daily banking and other responsibilities as directed by General Manager or Operations Manager. 
• Meet Blitz Investments background verification guidelines. 
• The U.S. Department of Justice (INS Division) requires each crew member provide documentation that proves their eligibility to work in the United States (Form I9). Please Note: Blitz Investments, LLC reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee.

Education or Skills:

The Assistant Manager must:

• Have previous experience in restaurants, retail or a position involving customer contact.
• Be at least 18 years of age.
• Possess a high school diploma, or equivalent, and possess basic math skills. Assistant Manager PD Blitz Investments, LLC 3
• Possess excellent verbal communication and interpersonal relationsskills.
• Be dependable, hardworking, and have the ability to work under pressure and in stressful situations.
• Be able to work a standard schedule of approximately 30-40 hours per week and be able to perform all the essential functions of the job.
• Have successfully completed the 4-week Assistant Manager training plan and passed the solo open and close shift evaluations.
• Possess a valid driver's license from the state of residence with a driving record maintained within company guidelines. Possess a reliable vehicle and auto insurance as a primary to complete daily banking and other responsibilities as directed by General Manager or Operations Manager.
• Meet Blitz Investments background verification guidelines.
• The U.S. Department of Justice (INS Division) requires each crew member provide documentation that proves their eligibility to work in the United States (Form I9).

Benefits: